Key Contacts & Useful Numbers

We have created this directory to help deal with a wide range of issues and services.

Key Contacts & Useful Numbers

We have created this directory to provide a single resource signposting you to the correct Council people/departments, to deal with a wide range of issues and services that residents require.

We have included officers names & roles, contact telephone numbers, and email addresses so that you can quickly connect with the service that you require.

This ‘Key Contacts & Useful Numbers’ directory is updated quarterly, to ensure that the contact details are current and up to date.

We have tried to separate the resources into obvious categories, listed as headings on the right.

Click on the + symbol, and the category will expand to give you the contact information that you need, and any other relevant information.

Emergency Numbers

Housing Repairs 0207 525 2600

Leaks from Above 0800 952 444

Heating Issues 0207 525 2600

Resident Services Team

We have an excellent Resident Services team on the Brandon, with three full time officers. Please find their contact details below:

Resident Services Team

Matthew Osiebe – Resident Services Officer – 07541 957 663 –

Janet Campbell – Resident Services Officer –  07535 541325 –

Sabdat Ibn-Ibrahim  – Resident Services Officer –  07984 144224 –

Nat Stevens – Resident Services Manager –  07946 159050 –

Tenants & Residents Association

Brandon TRA Committee

The TRA meet monthly on the 3rd Wednesday of each month. We have been meeting using Zoom for the past year, due to covid. TRA meetings are listed in the ‘Events Calendar’ section of this website.

Tom Lloyd – Chair

Patrick Goodwin – Vice Chair

Renata Tairbekova – Secretary

Paula Moreno – Treasurer


Cleaning & Grounds Maintenance

Cleaning & Grounds Maintenance Team

There are four full time cleaners on the estate. They are responsible for cleaning the blocks and estate grounds, and work to an agreed cleaning schedule.

Teresa Rodrigues – Cleaning Supervisor – 07958 340587 –

Leon Williams – Job Title – Phone –

Richard Woodhouse – North West Grounds Supervisor – 07783 148456 –

Noise & Antisocial Behaviour

We have suffered quite a bit with noise and anti-social behaviour, mostly originating from the Kennington Park Extension over the summer months. This is compounded by the fact that this area is located in Lambeth, not Southwark. However Nat Stevens and his team did a lot of excellent outreach work to try and minimise this over the summer of 2021.

Safer Neighbourhood Team

Tel: 0208 721 2437

Southwark Antisocial Behaviour Unit

Tel: 0207 525 5777

Estate Walkabouts & Communal Repairs

Estate Walkabouts & Communal Repairs

There is a monthly estate walkabout with the resident services & communal repairs team to identify & resolve communal repairs.

Residents can also email in repair requests (with photos where appropriate) to the following address:


Shani Murphy – Communal Repairs Technical Officer

Jermaine Fevrius – Communal Repairs Manager

Communal Heating Repairs

Communal Heating Repairs

The Brandon estate is on a communal heating system, and most failures occur within the energy centre (affecting the whole estate) or in one of the pump rooms (affecting a single block) To log a call for heating issues, you will need to contact the call centre. It is best to speak with a few neighbours before calling so that you can establish if the fault is affecting the whole block.

Call Centre – 0207 525 2600

Stephen Brown – District Heating Supervisor – 07931 182 512 –

Rubbish & Recycling

LB Southwark

Mike Greenhalf – Waste Contract & Strategy Manager –

Recycling – Veolia

Katie Robinson –

Doctors Surgery & Pharmacy

Penrose Surgery at Maddock Way

Monday – Friday: 8:00am – 6:30pm

10 Maddock Way, London SE17 3NH

Tel: 020 3827 5888



Maddock Pharmacy

Tel: 0207 735 2700


Police & Safer Neighbourhood Team

Safer Neighbourhood Team (SNT)

Your Safer Neighbourhoods Team (SNT) is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area (or ‘ward’), supported by additional officers from the wider area.

They work closely with local authorities, community leaders and residents to decide the policing priorities for the area. This helps  to find useful, long-term solutions to local problems, while maintaining a wider focus on reducing crime across London.

The team consists of:

Police Sergeant Pete Smith

PCSO Darren Edwards

Police Constable Nicholas Aylott

Police Constable Michael Lulu

Police Constable Joshua Grant-Butler

Police Constable Gary Roberts

Police Constable Jack De Cintra

Contact your Safer Neighbourhood Team by:
Phone: 020 87212 437
Call the Police on:
101 for non-emergencies
999 for emergencies